CONTACT US
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Phone Support
If you have a question or need immediate support, please use our live phone support. It is available Monday to Friday 8:00 a.m. to 11:00 p.m., Pacific Time.
Usa and Other Countries: +1-360-614-7164
For customer assistance beyond our phone support hours, please send us an email at german@taian-financial.com instead.
We will have one of our Email Support Representatives reach you at the soonest possible time.
We are always ready to help you but because of regulatory rules, Taian Financial LLC customer support is limited in what they can and cannot assist you with.
We can assist you with:
Verifying transaction status
Sending amendment forms
Explaining general escrow
We can assist you with the following items, but may not perform them on your behalf
Entering tracking information
Accepting merchandise
Rejecting merchandise
Submitting a payment
Agreeing to terms
We are here to help - whether it's a technical question, a problem or a suggestion.
Connect with us by phone or by email provided for your convenience.
The most trusted, licensed online escrow service in the world
Headquartered in California, Taian Financial LLC is licensed, bonded and regularly audited.
Government agencies perform regular audits of independently licensed escrow companies. The audit examinations serve to protect public funds, determine safety and soundness of operations and determine compliance with escrow statutes and regulations.